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Legal

Copyright and takedown

How to have infringing content removed, what a notice has to contain to be actionable, what we do after we get one, and how to dispute a removal if you think it was wrong.

Effective

What this page is for

If content published on Umengle infringes a copyright you own or represent, this is how to have it removed. The process below follows the notice-and-takedown model used under the US Digital Millennium Copyright Act and equivalent rules elsewhere; we accept notices regardless of where you are.

This page is about copyright specifically. If someone is impersonating you, sharing your personal information, or recording you without agreement, that is a community guidelines matter and the contact page is the faster route.

Who can send a notice

The owner of the exclusive right that is being infringed, or someone authorised to act on the owner's behalf. If you are acting for someone else, say who and in what capacity.

Before sending one, consider whether the use might be permitted — fair use, fair dealing, quotation, parody and similar exceptions exist in most jurisdictions. A notice that ignores an obvious exception can expose the sender to liability, and misrepresenting infringement is itself actionable in some places.

What a valid notice must contain

Include all of the following. A notice missing any of them may not be actionable, and we will have to come back to you for it:

  • Identification of the copyrighted work you say is being infringed. If several works are covered by one notice, a representative list is fine.
  • Identification of the material you want removed, and enough detail for us to locate it — the URL is the most useful thing you can give us.
  • Your contact details: name, address, telephone number and email address.
  • A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the owner or are authorised to act on the owner's behalf.
  • Your physical or electronic signature.

Send it to [email protected] with "Copyright" in the subject line.

What happens next

We review each notice on its own facts. Where a notice is complete and the claim is not obviously unfounded, the material is removed or access to it is disabled, and the person who published it is notified with a copy of the notice — including the contact details in it, since they need them to respond.

We do not promise a response time. What we can say is that notices are read by a person rather than filtered into an automated queue.

Accounts that repeatedly infringe are terminated. What counts as repeated is judged on the circumstances rather than a fixed number, and a single deliberate large-scale infringement can be enough on its own.

If your content was removed and you disagree

You can send a counter-notice. It should contain:

  • Identification of the material that was removed, and where it appeared before removal.
  • A statement, under penalty of perjury, that you believe in good faith it was removed as a result of a mistake or misidentification.
  • Your name, address, telephone number and email address.
  • A statement that you consent to the jurisdiction of a court where you are located, and that you will accept service of process from the party who sent the original notice.
  • Your physical or electronic signature.

We forward valid counter-notices to the original complainant. If they do not tell us they have started a court action within the period the applicable law provides, the material may be restored.

A counter-notice is a legal statement with consequences attached. Sending one to reverse a removal you know was justified is not a low-risk move.

A note about live calls

Random video chats are not recorded and are not kept after they end, so there is nothing stored for us to take down from a conversation. If someone recorded a call and published it, the recording is on whatever platform they published it to — this page cannot reach it.

Recording another person and sharing it is against the community guidelines here regardless of who owns the copyright, so tell us about it as well: it is grounds for removal on its own.

Notices are read by a person. Sending one that ignores an obvious exception wastes that person's time and can expose you to liability.

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