Umengle logoUmengleSay hi

Community

Community guidelines

Two people, one room, and both of them can leave. Everything below follows from that — what ends access immediately, what is not allowed, and what to do when a conversation goes wrong.

Effective

One rule underneath all the others

Every call here has two people in it, and both of them can leave. That symmetry is the thing these guidelines exist to protect: the other person is not an audience, not a service, and not obliged to stay.

Almost everything below follows from that. If you find yourself arguing that a rule should not apply because of who the other person is, you have already answered the question.

Removed immediately, no warning

These end access on the first occurrence, and serious cases are reported to the authorities:

  • Involving anyone under age, in any form — showing them, seeking them, or pretending to be one.
  • Sexual content involving minors.
  • Threats of violence, or content that would be a crime where either person is located.
  • Recording someone and sharing it. What happens in a call belongs to both people, and neither of you agreed to be published.
  • Sharing another person's identifying details — name, address, workplace, school, socials.
  • Coercion of any kind, including pressuring someone to do something on camera after they have said no.

Not allowed

  • Harassment, slurs, or targeting someone for who they are.
  • Impersonating someone else, or presenting a recording, a loop or another person's stream as your own live camera.
  • Bots, scripts and automated matching. The whole product is that a real person turned up.
  • Advertising, recruiting, link-dropping, or steering people to another platform for money.
  • Asking anyone for their password, payment details or verification codes. Nobody who works on this site will ever ask you for those either.

What good behaviour actually looks like

Rules describe the floor. These are worth saying because they are what makes the format work at all:

Say something first
The silence is the hard part for both of you, and whoever speaks first is doing the other one a favour.
Take no for an answer
The first time. Repeating a request after a no is not persistence, it is the behaviour that gets people reported.
Leave rather than escalate
Ending a call takes one tap, no reason required. A bad conversation is not something you have to win.
Do not take a skip personally
People move on for reasons that have nothing to do with you — wrong mood, wrong hour, someone walked into the room. Short calls are normal here.

How this is enforced

Moderation runs around the clock. Report and block stay visible during a call rather than being buried in a settings menu, because a form you fill in tomorrow does nothing for the call you are on now.

Depending on what happened, the outcome is a warning, a restriction on features, or removal from the service. Severe cases skip straight to removal.

Two limits worth being straight about. Age is enforced by removal after the fact rather than by an identity check at the door. And nothing stops someone recording their own screen with tools that have nothing to do with this site — which is why the rule above is about sharing a recording, and why you should treat anything on camera as potentially public.

If something goes wrong

Leave first, then report. Sitting through something because leaving feels impolite is the one mistake worth avoiding — the exit costs you nothing and sends no notice to the other side.

  • During a call: use the report control on screen. Block stops that person reaching you again.
  • Afterwards, or if it involves someone under age: write to [email protected].
  • If someone is in immediate danger, contact your local emergency services first. We are not a substitute for them.

Reports that turn out to be malicious — used to remove someone you simply disagreed with — are themselves a breach of these guidelines.

These guidelines apply equally to both sides of every call, including yours.

← Back to Umengle